How ANDIP LIVE is structured
A provider-neutral intelligence layer that sits behind a live conversation. The voice platform keeps speaking; ANDIP LIVE coordinates time-bounded specialist work, verifies evidence, applies business policy, and returns qualified information before the caller loses patience.
Five constraints shape every component
Real-time intelligence is not a background automation problem with a faster timeout. The architecture is shaped by the fact that a person is waiting on the other end of the line.
Everything on this page describes proposed or under-development architecture. Diagrams are original conceptual illustrations of the intended design, not screenshots of a running system. Distributed execution and real-time performance remain engineering objectives that require implementation and reproducible validation.
Full system view
Eight layers, from the person on the call down to the distributed workers that perform supporting work. The voice path stays thin; the intelligence path carries the complexity.
End-to-end system layers
Conceptual — proposed architecture
Why the voice path stays thin
The primary voice agent must remain responsive at all times. Placing research, comparison, and policy evaluation inside the speaking loop would make the conversation's latency a function of the slowest external system. The architecture therefore keeps the voice path limited to listening, speaking, and exchanging structured requests and updates.
Everything that can be slow — retrieval, verification, comparison, policy evaluation, and distribution — belongs to the intelligence path, where deadlines and partial results can be managed explicitly.
Why the evidence layer is separate
A response is only useful if the agent can be precise about its status. Separating evidence and policy from retrieval allows every returned item to carry its source, its timestamp, its confidence, and whether any action built on it is actually authorised.
This separation is what allows the system to say "this is verified", "this is probable but unconfirmed", and "this needs approval" — three very different statements that a single fluent answer tends to blur together.
Dual-lane execution
Two connected lanes allow the voice experience to continue while supporting work progresses under a deadline. This is the core timing model of ANDIP LIVE.
Conversation lane and intelligence lane
Conceptual — proposed architecture
Design principle: return useful, qualified information as it becomes available. Do not wait for every background task.
How the conversation continues
The primary agent acknowledges the request, clarifies what is actually being asked, and keeps the caller engaged. The agent is never waiting on a silent blocking call — it is speaking while work proceeds beside it.
How updates arrive
The intelligence lane reports incrementally. A first useful result may arrive quickly and be spoken immediately, with a later, more complete result delivered as a refinement rather than a correction.
What happens at the deadline
When the deadline is reached, the broker returns what has been verified so far and labels the remainder as unresolved. The agent can then explain the limit honestly instead of stalling the conversation.
Background and live intelligence
Two complementary sources of knowledge feed one shared contextual layer. Prepared knowledge handles predictable questions; live work resolves the exception.
Two modes converging on a common knowledge layer
Conceptual — proposed architecture
Live customer conversations cannot depend on completing an unrestricted internet search every time a question arises. ANDIP LIVE therefore combines precomputed intelligence with targeted real-time verification. The objective is not to promise instantaneous access to every piece of information on the internet, but to deliver the most relevant, current, and trustworthy available context within the constraints of a live conversation.
From information retrieval to policy-controlled recommendations
Four inputs are combined, qualified, and checked against authority before anything is returned. A recommendation does not equal permission to commit the business.
Decision support inputs and outputs
Conceptual — proposed architecture
Four inputs
- Market evidence
- Verified external facts, with source and retrieval time recorded.
- Internal state
- Current pricing, inventory, and operational availability from business systems.
- Business rules
- What the business permits, who may approve it, and which conditions must hold.
- Customer context
- The current need, relevant history, and the specific conditions of this conversation.
Four outputs
- Explain
- A verified explanation the agent can state with confidence.
- Offer
- A permitted business option that has passed eligibility and policy checks.
- Escalate
- A recommendation that requires human approval before it can be presented.
- Qualify
- An explicit statement of what remains uncertain, and why.
Distributed supporting execution
A live interaction may trigger several supporting tasks, but those tasks do not all need to execute on the same server as the voice application.
Deadline-aware distribution across a worker pool
Conceptual — proposed architecture, clearly labelled as planned
The distributed integration is planned. Workloads may include database queries, structured API calls, market comparisons, document analysis, pricing calculations, and authorised browser-based verification. Browser automation is an optional capability rather than a mandatory dependency for every conversation.
A consistent visual vocabulary
The same colour carries the same meaning across every diagram on this website, so a reader can move between them without relearning the notation.
| Element | Meaning | Appears in |
|---|---|---|
| Teal | Live communication paths, the primary voice agent, and positive or verified states | Architecture A, B, C, E |
| Blue | Distributed infrastructure, the Live Decision Broker, and system components | Architecture A, B, C, D, E |
| Amber | Decision points, policy checks, approval requirements, and milestones | Architecture A, D, E |
| Navy | Major control components and shared layers | Architecture A, C, D, E |
| Slate | Explicit uncertainty and items that remain unresolved | Architecture D |
| Dashed connectors | Return paths carrying qualified updates back toward the conversation | Architecture A |
Wide diagrams scroll horizontally rather than shrinking into unreadable miniatures. Where a diagram is not practical at a small size, the surrounding text describes the same structure in prose so the page remains fully understandable without it.
What this architecture does not yet claim
ANDIP LIVE is presented as a proposed product entering its engineering and validation stage. The architecture above describes intent, not measured behaviour.
- No latency, throughput, or cost figure on this website is a measured result. Those numbers require reproducible test evidence that does not yet exist.
- The distributed execution model is planned. Worker orchestration, isolation, and scheduling behaviour remain engineering objectives.
- Provider-neutral integration is a design goal. No voice-platform integration is complete or announced.
- Evidence quality and policy evaluation depend on industry-specific integrations and data authorisation that have not been established.
- Performance will be judged by time to first useful result, end-to-end intelligence latency, evidence verification quality, task completion and failure recovery, and cost per assisted conversation — none of which has been published.
The order in which these objectives will be tested is described on the roadmap page, and the planned first demonstration is described on the community alpha page.
Where to go next
Live Decision Broker
How live requests are classified, bounded, routed, and returned.
How It Works
A step-by-step conceptual workflow with illustrative data.
Documentation
Component reference, lanes, evidence, and integration concepts.
Technology
Relationship to voice providers and the wider ANDIP platform.
Architecture is the part that must be right first
ANDIP LIVE is inviting technical review, research collaboration, and early community alpha interest while the architecture is still being validated.